These Terms & Conditions govern your use of the qqyes platform. By registering an account or placing any wager, you confirm that you have read, understood, and agree to be bound by all provisions set out below.
You must be a resident of Indonesia and at least 21 years of age to register and play on qqyes. We enforce strict KYC verification to confirm this requirement.
All transactions are processed in Indonesian Rupiah (IDR) via local bank transfers (BCA, BRI, BNI, Mandiri) and approved e-wallets. Processing times and minimum amounts apply.
All bonuses are subject to wagering requirements stated at the time of the offer. Bonuses cannot be withdrawn without meeting the specified turnover conditions in full.
You are solely responsible for maintaining the confidentiality of your account credentials. qqyes will never ask for your password via any support channel.
qqyes provides deposit limits, self-exclusion, and session reminders. Using these tools is your right. We encourage all players to game within their personal financial means.
Any attempt to manipulate games, exploit software vulnerabilities, or abuse bonus systems will result in immediate account suspension and forfeiture of all balances, without prior notice.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player") and qqyes ("the Company", "the Platform"). Please read them in full before creating an account or placing any wager. If you do not agree to any part of these terms, you must not use the qqyes platform.
For the purposes of these Terms & Conditions, the following definitions apply throughout this document:
| Term | Definition |
|---|---|
| "Platform" / "Website" | The qqyes online betting platform accessible at qqyes.cam and any associated mobile-optimized web application. |
| "Company" / "We" / "Us" | qqyes, the internationally licensed operator of the Platform, including its officers, directors, employees, agents, and affiliates. |
| "Player" / "You" | Any individual who registers an account on the Platform and uses any of its services. |
| "Account" | The registered user account associated with a unique email address and used to access Platform services. |
| "Balance" | The total of real-money funds and any eligible bonus credits held in a Player's Account at any given time, denominated in IDR. |
| "Wager" / "Bet" | Any real-money stake placed by the Player on any game, event, or market available on the Platform. |
| "KYC" | Know Your Customer — the identity and age verification process required before withdrawals are enabled on a Player's Account. |
| "Bonus" | Any promotional credit, free bet, cashback offer, or other non-cash incentive awarded to a Player subject to wagering conditions. |
| "IDR" | Indonesian Rupiah — the sole currency accepted and processed on the Platform. |
| "WIB" | Western Indonesia Time (UTC+7) — the default operational time zone of the Platform for all service hours and settlement timings. |
You must be at least 21 years of age to register an account or place any wager on the Platform. By creating an account, you confirm that you meet this minimum age requirement. The Company reserves the right to request documentary proof of age at any time and to suspend or close any account where the Player cannot satisfactorily demonstrate that they are 21 or older.
The Platform is designed for and primarily marketed to players residing in Indonesia. You are responsible for ensuring that your use of the Platform complies with the laws applicable in your jurisdiction. Access to the Platform from jurisdictions where online betting is explicitly prohibited by law is done entirely at your own risk, and the Company accepts no liability for any consequences arising from such access.
Each Player is permitted to hold one active account only. The creation of duplicate or multiple accounts — whether under the same or different personal details — is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of all balances and bonuses held within them.
The following persons are not eligible to register or maintain an account on the Platform:
To access the full range of Platform services, you must complete the registration process by providing accurate, current, and complete personal information, including your full legal name, date of birth, residential address in Indonesia, valid email address, and Indonesian mobile telephone number. You agree to update this information promptly if any of it changes.
You are solely responsible for selecting a secure password and for maintaining the confidentiality of your login credentials. You must not share your account access details with any third party. The Company will not be liable for any losses resulting from unauthorized access to your account that results from your failure to keep your credentials secure.
Before processing any withdrawal request, the Company will require you to complete KYC verification. This involves submitting a copy of a valid government-issued photo identification document (such as a KTP — Indonesian national identity card or a valid passport) and, where required, proof of your registered bank account ownership. KYC verification is a mandatory requirement and cannot be waived.
The Company reserves the right, in its sole discretion, to refuse any registration application without being required to provide a reason for such refusal.
The Platform currently supports the following deposit and withdrawal methods for players in Indonesia:
All transactions are conducted exclusively in Indonesian Rupiah (IDR). The Company does not accept or process transactions in any foreign currency.
The minimum deposit amount is Rp 10.000. The Company does not charge any fees on deposits processed through its Cashier; however, your bank or e-wallet provider may levy its own transaction charges, for which the Company accepts no responsibility.
Withdrawal requests submitted by KYC-verified accounts during standard WIB business hours are typically processed within 5 to 30 minutes of approval, subject to bank processing windows. Withdrawals requested outside banking hours may be processed on the next available banking day. The minimum withdrawal amount is Rp 50.000. Withdrawals must be made to a bank account or e-wallet registered in the same name as the qqyes account holder.
The Company reserves the right to carry out additional verification checks on any deposit or withdrawal transaction before processing. Where additional verification is required, the Player will be notified via their registered email address. Failure to respond to a verification request within 14 calendar days may result in the transaction being cancelled or the account being temporarily suspended pending resolution.
Important: qqyes operates a strict same-name payment policy. Deposits and withdrawals must originate from and be directed to accounts registered in your own legal name. Third-party transactions are not permitted and may result in account suspension.
Promotional offers on qqyes are sub ject to specific eligibility criteria stated at the time of each offer. Unless explicitly stated otherwise, all bonuses are available to registered players who have completed KYC verification and whose accounts are in good standing. The Company reserves the right to exclude any player from any promotion at its sole discretion.
All bonus funds are subject to wagering requirements — a minimum number of times the bonus amount must be turned over in real-money wagers before any associated winnings can be withdrawn. The specific wagering multiplier applicable to each bonus will be clearly stated in the promotion's individual terms. Unless otherwise specified, the default wagering requirement is 10x the bonus amount within 30 calendar days of the bonus being credited to your account.
The Company employs automated and manual monitoring systems to detect bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, placing offsetting bets to artificially satisfy wagering requirements, or coordinating with other players to manipulate bonus outcomes. Any account found to be engaging in bonus abuse will have all associated bonuses and derived winnings forfeited, and the account may be permanently suspended.
The Company reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonus funds already credited to a Player's account prior to the modification, provided the original terms continue to be satisfied.
Bonus credits have no cash value until the applicable wagering requirements are fully met. Bonus funds cannot be transferred, exchanged, or sold to any third party under any circumstances.
All sports bets are governed by the specific market rules published on the Platform at the time of placement. The Company offers markets on a wide range of domestic and international competitions, including BRI Liga 1, the EPL, La Liga, Serie A, Bundesliga, the UEFA Champions League, the FIFA World Cup, and the Piala AFF. Market types include Asian handicap (voor bola — a spread-betting format widely used in Indonesian football wagering), over/under totals, match result, correct score, and mix parlay (multi-leg accumulator) bets.
In-play (live) betting markets are offered on selected events. Odds on live markets change rapidly in response to match events. The Company accepts no responsibility for connectivity issues on the Player's side that may affect the timeliness of live bet placements. Bets that are clearly placed on incorrect live odds due to a technical error may be voided at the Company's discretion.
All casino and slot games, including slot gacor (high-frequency-payout slot) titles from Pragmatic Play, PG Soft, NetEnt, and Microgaming, use independently certified Random Number Generators (RNG). Published Return to Player (RTP) percentages are accurate to the values certified by the relevant testing laboratory. The Company does not manipulate RTP values outside those certified parameters.
The Platform offers togel (Indonesia's traditional numbers lottery) markets with transparent draw schedules and published odds. Draw results are determined by independent number-generation processes and are not subject to modification after the draw time has passed. All winning calculations are final once confirmed in the system.
A bet may be voided in circumstances including but not limited to: event cancellation or postponement, obvious pricing errors, force majeure events, or confirmed match-fixing findings by a relevant governing body. Voided bets have their stake returned to the Player's account in full.
The following actions constitute a material breach of these Terms & Conditions and may result in immediate account suspension, permanent ban, and forfeiture of all balances:
The Company cooperates fully with law enforcement and financial intelligence authorities. Any suspected criminal activity identified through our AML (Anti-Money Laundering) monitoring may be reported to the relevant authorities without prior notice to the Player concerned.
qqyes is committed to promoting responsible gambling across its entire player base. We provide a suite of tools designed to help players maintain control of their gaming activity. These tools are available at no cost and can be activated at any time from your account settings.
If you believe that gambling is negatively affecting your life or the lives of people around you, we strongly encourage you to visit our dedicated Responsible Gaming page for detailed guidance, self-assessment tools, and contact information for professional support organizations. Our support team is trained to handle responsible gaming concerns sensitively and confidentially — contact us at [email protected].
The Platform is strictly for adults aged 21 and over. If you are aware of a minor attempting to access the Platform, please notify us immediately.
All content on the Platform — including but not limited to the qqyes brand name, logo, website design, graphics, text, software code, game interfaces, and promotional materials — is the exclusive intellectual property of the Company or its licensed content partners and is protected by applicable international copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial entertainment purposes only. This license does not permit you to copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, or commercially exploit any part of the Platform's content without the prior written consent of the Company.
The Company endeavors to maintain Platform availability at all times but does not warrant uninterrupted, error-free access to all services. Scheduled maintenance windows will be communicated in advance where practicable. The Company accepts no liability for losses arising from Platform downtime, technical faults, or connectivity issues beyond its direct control.
To the maximum extent permitted by applicable law, the Company's total aggregate liability to any Player in connection with their use of the Platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total net deposits made by that Player in the 30 calendar days immediately preceding the event giving rise to the claim.
The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, or any intangible losses, arising out of or in connection with your use of — or inability to use — the Platform, regardless of whether the Company has been advised of the possibility of such damages.
Games and content supplied by third-party providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and PG Soft) are governed by the terms and technical specifications of those providers. The Company accepts no liability for errors, malfunctions, or disputes arising directly from third-party game software, beyond facilitating the resolution process with the relevant provider.
You may close your account at any time by submitting a written request to [email protected]. Account closure requests will be processed within 5 business days (WIB). Any real-money balance remaining in your account at the time of closure will be returned to your verified bank account, provided all outstanding wagering requirements on active bonuses have been satisfied or the relevant bonus funds have been forfeited.
The Company reserves the right to suspend or permanently close any account, at any time and without prior notice, in circumstances including but not limited to: breach of these Terms & Conditions, reasonable suspicion of fraudulent or criminal activity, failure to complete KYC verification within a reasonable timeframe, or discovery that the Player is a person excluded under Clause 2.4. Where an account is closed for breach of these Terms, any remaining bonus balance will be forfeited; real-money balances may be returned at the Company's discretion following a compliance review.
Upon account closure — whether initiated by the Player or the Company — all licenses and rights granted under these Terms & Conditions cease immediately. Clauses relating to intellectual property, prohibited conduct, limitation of liability, and governing law survive account closure indefinitely.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the Company holds its international gaming license. To the extent that any dispute involves a Player based in Indonesia, both parties acknowledge that Indonesian consumer protection principles may apply concurrently as a matter of applicable local law.
In the event of any dispute, complaint, or claim arising from your use of the Platform, you should first contact our Customer Support team at [email protected] to seek an informal resolution. The Company commits to acknowledging all formal complaints within 48 hours (WIB) and to providing a substantive response within 10 business days.
If a dispute cannot be resolved informally within 30 calendar days of being raised with Customer Support, either party may escalate the matter to the Company's licensing authority for formal adjudication. The decision of the licensing authority on matters within its regulatory remit shall be final and binding on both parties.
These Terms & Conditions are published in English. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.
The Company reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players via email to their registered address at least 7 calendar days before the changes take effect. Non-material changes (such as corrections to typographical errors or clarifications that do not alter a Player's substantive rights) may be made without advance notice.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised terms, you must cease using the Platform and may request account closure in accordance with Clause 11.1.
The date shown in the "Last Updated" notice at the top of this page reflects when the most recent material change took effect. We recommend reviewing these Terms periodically to stay informed of any updates.
If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the qqyes Customer Support team using the details below. All contact channels are staffed by Indonesian-speaking agents available 24 hours a day, 7 days a week (WIB).
Security Reminder: qqyes support staff will never ask for your account password, full bank account number, or OTP code via any communication channel. If you receive such a request purportedly from qqyes, treat it as fraudulent and report it immediately.
Our FAQ covers the most common questions from Indonesian players in plain language. You can also review our Privacy Policy or visit our Responsible Gaming page to learn about the tools available to you.